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Services

Four kinds of work, priced up front.

Every engagement starts with the same question: where is the money going, and what is the cheapest thing we can change to keep it? You will know the fee and the deliverable before we start.

Audit

Store audit

Two weeks with read-only access to your store, analytics, ad accounts and help desk. We follow the whole path a customer takes — from the ad they clicked to the returns email they sent three weeks later — and write down everywhere it breaks.

  • Funnel analysis, step by step, with the drop-off at each stage costed
  • Checkout walkthrough on desktop, mobile and one real card
  • Page speed and Core Web Vitals on your ten highest-traffic templates
  • Product data, search and filtering — what customers can't find
  • Tracking audit: what your analytics is double-counting or missing
  • A ranked fix list with effort, expected value and who should do it
Timeline
2 weeks from access
You give us
Read-only logins, 60 minutes of a team member's time
You get
Written report, ranked fix list, 90-minute walkthrough session
Fee
Fixed, quoted once we've seen the store
Migration

Platform migration

Moving platforms is where stores lose rankings and a week of trading. We plan the move backwards from launch day: redirects mapped and tested before anything goes live, and a rollback that actually works.

  • Products, variants, customers, order history and reviews carried across
  • URL map and 301 redirects built from your live crawl, not a guess
  • Theme rebuilt on the new platform — not a pixel-copy of the old one
  • Payments, tax, shipping rules and integrations re-tested end to end
  • Staging store your team can click through before launch
  • Launch window out of trading hours, with us watching for 48 hours
Timeline
4–10 weeks, by catalogue size
Platforms
Shopify, WooCommerce, BigCommerce, Magento (out of)
You get
Live store, redirect map, rollback plan, 30 days of cover
Fee
Fixed per project, staged in three payments
Conversion

Checkout & product pages

The work that follows an audit. We change one thing at a time and measure it, so at the end you know which changes paid and which did nothing — rather than a redesign that moved everything at once.

  • Local payment methods, wallets and the fields you can safely delete
  • Shipping and delivery promises shown before the cart, not after
  • Product page rebuilds: images, stock, variants, sizing, returns
  • Speed work aimed at the templates that carry your traffic
  • On-site search and filtering that matches how people actually type
  • A/B tests where traffic supports them, sequenced changes where it doesn't
Timeline
Monthly cycles, 3 months minimum
Cadence
One release a week, one written review a month
You get
Shipped changes plus a before/after readout on each
Fee
Monthly, cancel with 30 days' notice
Operations

Systems & integrations

Most stores over €1m are held together by someone exporting a CSV every morning. We replace those habits with connections that run on their own and tell you when they fail.

  • Inventory sync between store, warehouse and marketplaces
  • ERP and accounting connections — orders, refunds, payouts, VAT
  • Supplier and dropship feeds mapped to your catalogue
  • Fulfilment and courier handoff, tracking pushed back to the customer
  • Returns flow that doesn't need a person to read every email
  • Monitoring and alerts, so a broken feed is noticed the same hour
Timeline
2–6 weeks per integration
Built with
Your existing tools first; custom middleware only when needed
You get
Working integration, documentation, alerting, handover session
Fee
Fixed per integration

Platforms & tools

What we work in every week

We are not a reseller for any of these. If your store is better off staying where it is, that is what the audit will say.

Shopify / Plus WooCommerce BigCommerce Magento 2 Stripe Klarna PayPal Klaviyo GA4 Meta & Google Ads Algolia NetSuite Xero ShipStation

Engagements

How each one is priced

Engagement Timeline Deliverable Basis
Store auditStart here if you're not sure what's wrong. 2 weeks Report + ranked fix list Fixed fee
Platform migrationIncludes the audit if you buy both. 4–10 weeks Live store + redirect map Fixed fee, staged
Conversion workUsually follows an audit. 3 months+ Shipped changes, measured Monthly
IntegrationsScoped one connection at a time. 2–6 weeks Working integration + docs Fixed per build

Rates are quoted after your enquiry, once we know the size of the catalogue and the state of the data. No fee is charged before scope is agreed in writing.

Not sure which of these you need?

Describe the store in a few sentences on the contact form and we'll tell you which piece of work is worth doing first — even if it isn't ours.

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